Missouri State University Libraries

Troubleshooting Off-Campus Access Problems

In order to access any of the library's licensed databases from off-campus, you must have a current, valid Missouri State University Windows account and password. The library uses a proxy server to verify your status at Missouri State before allowing access.

Creating a Windows Account

1. Get your Missouri State University ID Number
2. Get your Missouri State PIN Number (Need a PIN number or have forgotten it?)
3. Access the Computer Account Management Logon Page and logon
4. Under Available Resources place a check mark by Windows Account and click the Add Resources button to establish your account. A screen will appear with your Windows Account ID and a temporary password (can be used one time). Print out this page or write down the information. (Note: It will take up to a few hours for the request to be processed after submission.)
5. After you have established your computer account, you need to change your password. Please follow the steps below.

Changing Your Windows Account Password

Access the Change Your Password page

1. Enter your Missouri State ID Number (Your Social Security Number)
2. Enter your Missouri State PIN Number (Need a PIN number or have forgotten it?)
3. Enter your our computer domain (Springfield = SGF; West Plains = WP)
4. Enter your Missouri State computer account user ID (Need a computer account?)